Carol earned her Master Degree in Social Work in 1998 and is a Licensed Clinical Social Worker through the State of Wisconsin. She has experience working with individuals, couples, and families, and has also conducted group therapy for adolescents. A major focus of her counseling has been helping children and adolescents and their families, using a strengths-based perspective to build upon the positive aspects of both the individual and family as a whole. She has experience providing Bible-based therapy, working as a Christian counselor for several years.

Issues that Carol regularly has addressed in therapy include depression, anxiety, stress management, interpersonal relationships, self-esteem, and behavioral struggles in children and adolescents.